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The South African Insurance Association (SAIA) promotes the short-term insurance industry in order to create an awareness and understanding of the industry, and to add value to all stakeholders.
The South African Insurance Association (SAIA) represents most of the short-term insurance companies in South Africa and is authorised to negotiate on their behalf. The Association has 60 members, with a Chairman and vice-Chairman elected from its Board. Members of the SAIA abide by the SAIA Code of Conduct and participate in the Office of the Ombudsman for Short-term Insurance. The SAIA also participates and is represented in various organisations within and outside the insurance industry. The Association is managed by a Chief Executive and a Deputy Executive, with a permanent staff of approximately 25 people.
SAIA's key priority areas as identified by its Board:
>> Click here to read the Code of Conduct
>> Click here to download the complaints form
>> Please email complaints form to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
SAIA Consumer Education Brochure
Dowload the SAIA ‘It's all about the promise’ booklet to help you to become a competent and confident insurance consumer and be friends with your insurance company even at the time of a claim.
SAIA Consumer Education Brochures
Download the SAIA consumer education brochures for a quick overview and tips on your motor, household contents, house owners, personal liability, all risks, personal accident and travel insurance.
Download the SAIA Consumer Credit Insurance pamphlet to find out more about the type of insurance that usually covers the outstanding debt owed by you to a company that provides credit, and will be paid directly to the credit provider.

The South African Insurance Association
Association Incorporated under Section 21
Registration No.1998/25543/08
Postal address:
PO Box 30619
Braamfontein
2017
Physical address:
3rd Floor, JCC House
27 Owl Street
Milpark
Contact detail:
Tel: +27 11 726 5381
Fax: +27 11 726 5351
Email: info@saia.co.za
Directions to our office
>> SAIA on the google map
>> Click here to print a graphic map and directions